Privacy Policy

The Service is owned and operated by PT Galah Maju Bersama, a limited liability company (Perseroan Perorangan) established under the laws of the Republic of Indonesia. This Privacy Policy explains how Chefpanion ("we," "us," or "our") collects, uses, stores, and protects your personal information when you use our website, applications, and services (collectively, the "Service"). By using the Service, you agree to the practices described in this Privacy Policy.

Account Information

When you create an account, we collect your name, email address, and any other information you choose to provide during registration.

Video Content

We collect the cooking videos and other content you upload to the Service ("User Content") in order to process them and generate recipes.

Usage Data

We automatically collect information about how you interact with the Service, including your IP address, browser type, device information, pages visited, and actions taken within the application.

Payment Information

When you purchase credits or subscribe to a plan, our payment processor collects your payment details. We do not store full credit card numbers on our servers.

We use the information we collect to:

• Provide, operate, and maintain the Service;
• Process your video uploads and generate AI-powered recipes;
• Manage your account and authenticate your identity;
• Process payments and manage your credits and subscriptions;
• Communicate with you about your account, updates, and support requests;
• Monitor and analyze usage trends to improve the Service;
• Detect, prevent, and address technical issues, fraud, or abuse.

When you upload a video, our artificial intelligence systems analyze the visual and audio content to generate recipe cards. This processing may occur on our servers or through trusted third-party AI infrastructure providers.

We retain your uploaded videos and generated recipes for as long as your account is active, so you can access and manage them. If you delete your account, we will retain your data for a period of one (1) month to allow for account recovery or legal compliance, after which it will be permanently deleted from our active systems. Backups and logs may be retained for a longer period as required by our technical infrastructure.

We do not use your uploaded videos to train or improve our AI models without your explicit consent.

We use cookies and similar tracking technologies to enhance your experience, analyze traffic, and understand how you use the Service. You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Service.

We rely on trusted third-party services to operate the Service. These include:

• Polar — for payment processing and subscription management;
• PostHog — for product analytics and understanding user behavior;
• Hosting and cloud infrastructure providers — for storing and processing your data.

These third parties are contractually bound to use your information only for the purposes of providing services to us and are required to maintain appropriate security measures.

We do not sell your personal information to third parties. We may share your information in the following limited circumstances:

• With service providers who perform functions on our behalf (e.g., payment processing, analytics, hosting);
• To comply with legal obligations, such as responding to subpoenas, court orders, or other lawful requests;
• To protect our rights, property, or safety, or that of our users or the public;
• In connection with a merger, acquisition, or sale of assets, in which case your information would be transferred subject to the same privacy commitments.

We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Access the personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your personal information;
• Object to or restrict certain types of processing;
• Request a copy of your data in a portable format.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.

The Service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child under 13 has provided us with personal information, please contact us and we will take steps to delete such information.

Your information may be transferred to and processed in countries other than the one in which you reside. These countries may have different data protection laws. By using the Service, you consent to the transfer of your information to these countries. We take appropriate safeguards to ensure that your information remains protected in accordance with this Privacy Policy.

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the "Last updated" date at the top of this page and/or by providing notice through the Service. Your continued use of the Service after any such changes constitutes your acceptance of the revised Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

PT Galah Maju Bersama
Email: [email protected]